General rule
You may request a refund on a subscription within 14 days of purchase if the service didn't work for you.
How to request a refund
- Email us at the address on the Contact page from the email tied to your account.
- Include the Paddle transaction ID (from the receipt email) and the reason.
- We reply within 3 business days.
Not eligible
- Subscription periods used for more than 14 days.
- Fully-consumed one-off purchases (e.g. a "deep session" whose report has already been generated).
Cancellation
You can cancel any time via the Paddle management portal. Access continues until the end of the paid period and no further charges are made.